Blogs

Understanding the ‘No Worse Off Principle’ Under Support at Home
Australia’s aged care sector is in the middle of a significant shift, with the transition from Home Care Packages (HCP) to the new Support at Home program forming a key part of broader reform. For providers, this change goes beyond funding structures as it reshapes how services are priced, delivered,

Your Guide to the Code of Conduct in Aged Care
Australia’s aged care system has now entered a new regulatory era. With the Aged Care Act 2024 in effect since November 2025, Support at Home Providers are operating under stricter oversight, clearer obligations, and a rights-based framework that places older people at the centre of care delivery. At the core

How to Prepare Your Organisation for IAT-Based Client Assessments
Australia’s aged care sector is undergoing a significant shift with the rollout of the Support at Home Program. At the centre of this reform is the integrated assessment tool, now the standard for determining client eligibility, funding levels, and service needs. For providers, this marks more than a procedural change.

Algorithm vs Clinical Judgement: What It Means for Your Clients
The rollout of the Support at Home Program introduced a major shift in how care needs are assessed. At the centre of this change is the Integrated Assessment Tool (IAT), an algorithm-driven system designed to determine eligibility and funding levels. However, this system is now under growing scrutiny. Recent reporting

Why Providers Are Struggling Under Support at Home (And What to Do About It)
The Support at Home Program may have officially launched, but the system is already showing signs of strain. What was intended to simplify and improve in-home aged care is, in practice, creating new layers of complexity for providers. Recent developments highlighted in industry reporting point to growing concern. Federal politicians

What Triggers a Banning Order? Aged Care Standards Australia Explained for Providers
Understanding aged care banning orders is essential for providers who want to maintain safe, compliant services. These orders help protect residents by preventing unsuitable individuals from working in aged care and ensuring providers remain aligned with Australia’s aged care standards. Since the Aged Care Act reforms took effect in November

Preparing Your Organisation for the Latest Aged Care Standards
From November 1, 2025, the updated financial framework under the Aged Care Act 2025 officially came into effect, introducing new aged care financial and prudential standards that all providers must now comply with. These changes go beyond regulatory updates—they aim to strengthen financial oversight across the sector and ensure aged

How to Start an Aged Care Business: Understanding Provider Obligations in the Support at Home Program
Thinking about expanding into home-based aged care services in 2026? You’re not alone. With major reforms now reshaping the sector under Australia’s new Support at Home Program, many providers are reassessing their service models and exploring how to start an aged care business in Australia under the updated regulatory framework.

Your Guide to Workforce Screening in Aged Care
If you work in aged care, you understand how much trust older Australians place in your services. As the population continues to age, the demand for safe, reliable, and high-quality care at home keeps growing. At the same time, expectations and compliance requirements for aged care home providers are evolving.
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